Automate Enterprise is scalable enterprise automation software designed to integrate frontend and backend automated workflows across your organization. Our robust business enterprise software feature helps you to meet internal and external SLAs, and comply with industry regulations. Automate Enterprise is the product of our expertise—a platform with the flexibility to automate mission-critical IT and business processes for any organization. We provide the framework that brings people, processes, and technology necessary to maximize the benefits of automation together.
Our customer support platform connects customers, business partners and employees to the product and service development process. Customer feedback, Requirements and Project Management applications ensure that customer insight is captured, managed, turned into requirements and directed towards the appropriate team members to take action. Our Service facilitates the organization-customer interface through the use of a sophisticated customer portal. As a key component within the customer feedback management process, the customer portal allows customers to submit and discuss suggestions and feedback amongst themselves, as well as engage with other members of your organization. You and your organization can then actively participate in these customer conversations, ask questions, and elaborate the details of their feedback